About Your Visit to NEOSS
Welcome to New England Orthopaedic & Spine Surgery, LLC! In an attempt to expedite
processing of your medical history, demographic and insurance information, we are asking
you to review and complete the following information in advance and
hand carry them to your appointment:
Download All Forms
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Please be advised that it is imperative that you bring in your insurance cards to your appointment at NEOSS. If your health insurance
requires a referral, the following guidelines are strictly followed:
We recommend you contact your primary care physician as soon as you schedule your appointment with our office.
We verify referrals one week in advance of scheduled appointments. If we are unable to verify your referral, our office staff will notify you via telephone that we will be postponing your appointment until we receive the referral.
Please understand that many patients require further radiographic, diagnostic testing, injections or surgical procedures. Without a referral in place, our ability to assist you is limited.
In addition, New England Baptist Hospital Radiology currently has a
satellite facility located in our building. If your physician is requesting that you
have an x-ray done on the date of service, you must
pre-register with the Hospital
for billing purposes. You can do so by calling NEBH Pre-Registration at
617.754.6000 prior to your appointment with us.
In the event that you are unable to call in advance, there is a kiosk in the basement
level of NEOSS for your use. You may also use your cell phone but please be aware that cell
phone reception may be limited in the basement of our building. Please ensure that
your conversation is not overheard by others to protect your privacy. In the event
that you are unable to register in advance, your visit may be delayed or even require
postponement. We are hopeful that in the near future, our computer will populate the
Hospital database, but presently, we are unable to share your information.
Once you have completed your pre-registration process, you will be directed to go to the
NEBH Radiology Suite #110.